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Terms of Service

Last updated: 23 August 2026

These Terms are a binding agreement between you and Aktai Ltd, the owner and operator of Nakshara. By accessing or using this website, its APIs, or the Nakshara Android app, you agree to be bound by them. If you do not agree, do not use the service.

Company information

  • • Nakshara (nakshara.app) is owned and operated by Aktai Ltd (registered in England & Wales, company number 17199439). Registered address: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom. Website: https://aktai.app. Customer-care email: [email protected]. Customer-care phone: +44 7367 051009.

The service

  • • Aktai Ltd provides descriptive computational reports based on traditional jyotish (Ashtakoota Guna Milan, Manglik and other dosha checks, panchang, dasha, and related calculations).
  • • The report is informational and entertainment content. It does not give a marry / do-not-marry verdict, does not predict future events, and carries no guarantee of accuracy, completeness, timeliness or fitness for any particular purpose.
  • • The report is not, and is not a substitute for, professional legal, financial, medical, psychological, matrimonial, tax, or investment advice. Any action you take on the basis of a report is your decision alone, and Aktai Ltd accepts no responsibility for that decision or its consequences.
  • • Aktai Ltd may modify, suspend, add to, restrict access to, or discontinue any part of the service — including any specific feature, report format, price, or supported channel — at any time, with or without notice, at its sole discretion.

Eligibility

  • • You must be at least 18 years old and have full legal capacity to enter into a binding agreement to use this service. By using the service, you represent and warrant that you meet these requirements.
  • • If you enter a minor's birth details (for example, a child's naming chart), you represent and warrant that you are their parent or legal guardian, or that you hold the guardian's verifiable consent. You are solely responsible for that consent and will indemnify Aktai Ltd for any claim arising from its absence. Aktai Ltd does not track, profile or advertise to children (India's DPDP Act 2023 §9).

Payment, currency, and merchant of record

  • • After the free teaser, you provide your email and WhatsApp number and pay for the full report.
  • • Payments are collected by Aktai Ltd's payment processors on behalf of Aktai Ltd, the merchant of record: Razorpay for INR payments and Stripe for other currencies. The charge may appear on your card or bank statement as "AKTAI LTD" or "NAKSHARA".
  • • Aktai Ltd sets and may change prices at any time. The price displayed at checkout is the price that applies to that transaction; changes do not affect an already-completed purchase.
  • • Applicable taxes are your responsibility unless we state that a price is tax-inclusive.
  • • The report is generated and delivered on the page and to your email and WhatsApp on verified payment. If preparation is delayed after payment, it is delivered as soon as it is ready; see the Shipping and Delivery policy.

Express consent to immediate performance; withdrawal waived

  • • The paid report is digital content that we begin to prepare and deliver immediately after payment. By paying for the report, you (a) expressly request and consent to immediate performance of the contract, and (b) acknowledge that once performance has begun you lose any statutory right of withdrawal you would otherwise have had for a distance contract for digital content (UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 reg. 37; EU Consumer Rights Directive 2011/83/EU Art. 16(m)).
  • • Refunds outside this waiver are governed by the Refund Policy.

Acceptable use

  • • You may use the service only for lawful personal use. You may not: enter another living person’s birth details without their consent; use the service to harass, defame, or invade the privacy of any person; probe, scan, or test the vulnerability of the service; interfere with or circumvent any security, rate-limit, or access control; scrape, spider, or automate collection of any content beyond what the site openly permits; resell, sublicense, or commercially exploit the service; or use the service in a way that violates any applicable law or regulation.
  • • Aktai Ltd may investigate, suspend, or terminate your access to the service at any time and without notice if it reasonably believes you have breached these Terms or created legal, reputational, or operational risk for Aktai Ltd.

Licence you grant to us

  • • You grant Aktai Ltd a worldwide, non-exclusive, royalty-free, sublicensable, transferable licence to host, store, reproduce, transmit, adapt, process, and otherwise use the birth details, contact information, and any other content you submit, for the purpose of operating, maintaining, securing, improving, and marketing the service and other Aktai Ltd products.
  • • Separately, and only to the extent it does not identify you or any other individual, Aktai Ltd may use aggregated and anonymised data derived from your use of the service — for statistics, benchmarks, research, product development, and training or evaluating models — in perpetuity, and this licence survives termination.
  • • This licence is granted alongside, and does not override, the data-protection consents and lawful bases set out in the Privacy Policy.

Intellectual property

  • • The Nakshara service — including the website, the Android app, the design, the brand, the calculation engine, the report layouts, the source code, and any documentation — is and remains the exclusive property of Aktai Ltd and its licensors, and is protected by copyright, trademark and other applicable intellectual-property rights. All rights not expressly granted are reserved.
  • • Aktai Ltd grants you a limited, personal, non-transferable, non-sublicensable, revocable licence to view the service and read the paid report you have purchased, for your own personal, non-commercial use only. You may not copy, redistribute, publish, resell, or create derivative works from any part of the service or a report, except to the extent expressly permitted by applicable mandatory law.

Warranty disclaimer

  • • The service and every report are provided "as is" and "as available", without warranties, representations or conditions of any kind, whether express, implied or statutory, to the fullest extent permitted by law. Aktai Ltd specifically disclaims any implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, non-infringement, or uninterrupted or error-free operation.
  • • You use the service and rely on any report entirely at your own risk.

Limitation of liability

  • • To the maximum extent permitted by law, Aktai Ltd, its affiliates, officers, employees, contractors, and licensors are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, data, or opportunity, arising out of or in connection with the service or these Terms, whether or not Aktai Ltd was advised of the possibility of such damages.
  • • Aktai Ltd's aggregate liability to you arising out of or in connection with the service or these Terms is capped at the greater of (a) the amount you paid to Aktai Ltd for the specific transaction giving rise to the liability in the twelve (12) months preceding the event, or (b) GBP 25.
  • • Nothing in this section excludes or limits any liability that cannot lawfully be excluded or limited. In particular, we do not exclude or limit our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any statutory rights you have as a consumer under India's Consumer Protection Act 2019, the UK Consumer Rights Act 2015, or equivalent EU consumer-protection law where those rights are non-waivable.

Indemnification

  • • You will defend, indemnify, and hold harmless Aktai Ltd, its affiliates, officers, employees, contractors, and licensors from and against any and all claims, demands, actions, proceedings, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your breach of these Terms; (b) your misuse of the service; (c) your submission of another person's birth details or contact information without their valid consent; (d) your infringement of any third-party right; or (e) your violation of any applicable law.
  • • As against a consumer, this indemnity applies only to the extent it is fair and enforceable under applicable consumer-protection law, and only to losses caused by that consumer’s wrongful acts or omissions.

Force majeure

  • • Aktai Ltd is not liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, sanctions, strikes, pandemics, government action, failure or interruption of internet, cloud, hosting, telecommunications, payment-processing or messaging infrastructure, or the acts or omissions of any third-party provider. Delivery obligations are suspended for the duration of the event.

Grievance officer

  • • Grievance Officer: Aaradhya M, Aktai Ltd. Email: [email protected]. Phone: +44 7367 051009. Address: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom.
  • • This designation and the timings below comply with India's Consumer Protection (E-Commerce) Rules 2020 rule 4(5).
  • • We acknowledge complaints within 48 hours and aim to resolve them within one month. If we cannot resolve a complaint to your satisfaction, you may contact India’s National Consumer Helpline (1915 / consumerhelpline.gov.in) or file with a consumer forum in your jurisdiction. This does not affect any equivalent right you have where you reside.

Assignment

  • • Aktai Ltd may assign, transfer or delegate any of its rights or obligations under these Terms, in whole or in part, to any affiliate or to a successor in interest (including in connection with a merger, acquisition, corporate reorganisation, or sale of assets), at any time and without notice or your consent.
  • • You may not assign, transfer or delegate any of your rights or obligations under these Terms without Aktai Ltd's prior written consent, and any purported assignment without such consent is void.

Governing law and jurisdiction

  • • These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) are governed by, and construed in accordance with, the laws of England & Wales.
  • • The courts of England & Wales have exclusive jurisdiction to settle any such dispute or claim, and you irrevocably submit to that jurisdiction. Nothing in this clause limits any mandatory right a consumer has to bring proceedings in the courts of their country of residence (including, for consumers resident in India, the Indian consumer forum for the district where they reside, work, or personally carry on business under Consumer Protection Act 2019 §34).

General terms

  • • Aktai Ltd may amend this notice at any time at its sole discretion. Amendments take effect when posted; the date above always reflects the current version. Your continued use of the service after that date constitutes acceptance of the amended notice. Where an amendment materially affects rights over data we already hold about you, we will make reasonable efforts to notify affected users on the contact channel they used to reach us.
  • • If any part of these Terms is held invalid, illegal, or unenforceable by a court of competent jurisdiction, that part is severed and the remaining Terms continue in full force and effect. The parties agree that the court shall replace the severed part with a valid, enforceable provision that most closely reflects the original intent.
  • • A failure or delay by Aktai Ltd to enforce any right or provision of these Terms is not a waiver of that or any other right or provision. No waiver is effective unless in writing and signed by Aktai Ltd.
  • • These Terms, together with the Privacy Policy, Cookies Policy, Refund Policy, Shipping and Delivery policy, and any other notice Aktai Ltd publishes on nakshara.app, constitute the entire agreement between you and Aktai Ltd in respect of the service and supersede any prior agreement or understanding on that subject matter.
  • • A person who is not a party to these Terms has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any of their provisions.

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